Question 1

How accurate is the transcription & summary process?

Accepted Answer

For the most accurate review of your conversation with your healthcare provider, rely on the audio recording. The full text version of the recording is generated using artificial intelligence (AI), which is highly accurate but may contain errors at times. If there are any uncertainties or questions, always refer back to the original audio recording for clarity.

Question 2

Can I edit or review the transcriptions and summaries?

Accepted Answer

You can edit the full text using the Edit feature. Please note that the Summary cannot be edited.

Question 3

What platforms/devices is the MyDocSaid app compatible with?

Accepted Answer

You can download and use the app on the Apple (iOS) and Google (Android) mobile platforms.

Question 4

What languages are supported for transcription and summary?

Accepted Answer

Currently, we only support English. However, we're working on adding Spanish and other languages in the near future.

Question 5

Can I share the transcriptions and summaries with other healthcare providers?:

Accepted Answer

The app features an easy-to-use "Share" function, allowing users to easily share their conversations with specialists, healthcare professionals, as well as family members or other care partners.

Question 6

Can I access historical conversations?

Accepted Answer

Yes, users can access  all past conversations with their medical team. The recorded conversations can be named and identified in anyway that is best for the patient. There will be a search function in the app to find past recordings.

Question 7

Does the app support voice recognition for different accents or speech patterns?

Accepted Answer

Patients with diverse backgrounds may speak with different accents or speech patterns. The app's voice recognition technology is trained to accurately transcribe various accents and speech patterns promoting inclusivity and usability. This function will continuously improve.

Question 8

Can the app transcribe and summarize conversations in real-time?

Accepted Answer

Currently, users will have a small wait time before transcriptions and summaries are available after their conversations with healthcare providers.

Question 9

Is there a limit on the length of conversations that can be transcribed and summarized?

Accepted Answer

There are not any limitations on the length of conversations that can be recorded, transcribed and summarized.

Question 10

Can I export or download my transcriptions and summaries for personal records?

Accepted Answer

Users have the option to save copies of their transcriptions and summaries within the app for their own personal reference or documentation needs.

Question 11

Is there a limit on the number of conversations that can be recorded and stored?

Accepted Answer

Users can have frequent interactions with healthcare providers, and there are no limits on the number of conversations they can record and store within the app.

Question 12

How does the app handle updates or improvements to transcription, summarization, and search function algorithms?

Accepted Answer

The MyDocSaid app will be continuously improved and updated with the latest artificial intelligence, machine learning, large language model and Chatbot question/answer technologies.

We aim to be your most trusted, most personalized, and most complete source of access to your important heath information.

Frequently Asked Questions